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Need help? Call us
landline
087 803 9000
Whatsapp
065 850 6500
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The Basics
How do you take payments?
Do I have to pay online for every job i book?
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The Booking Process
Can I amend my booking?
Can I book a mechanic for the same day?
Can I book more than one job at the same time?
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For Mechanics
Changes to Diagnostic inspections
Does it cost anything to join the network as a mechanic?
How do I get paid?
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Inspections
Are repairs suggested by the mechanic during an inspection carried out directly after the inspection?
How much does a diagnostic inspection cost?
I couldn’t find the right inspection for my car, what do I do now?
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Payments and Refunds
Can I pay the mechanic in cash?
Does any money leave my account before the mechanic comes to work on my car?
Do I have to pay online for every job I book?
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Repairs
The mechanic could not complete the repair, and promised to contact me to come back at another time but/help/repairs/#toggle-id-1 hasn’t done so, what happens now?
What happens if a mechanic identifies that other parts than those booked for initially are needed to fix the car?
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Servicing
Can you service cars that are still under warranty?
Can you stamp my service book?
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The Appointment
Can the mechanic arrange a new time with me personally?
Do I need to be present on-site when the car is repaired?
Do I need to provide the mechanic with any parts or tools?
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After The Appointment
I am unsatisfied with the service the mechanic provided, how do we proceed?
I had my car repaired by a mechanic from Michanic but the same problem has returned. I’m unhappy, what to do now?
I’m not happy with the service I received, who will help me?
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