Service Plans
Car Servicing
Car Diagnostics
Auto Electricians
Brakes
Pricing
Areas We ServiceOur service team is available 6 days a week
The mechanic could not complete the repair, and promised to contact me to come back at another time but hasn’t done so, what happens now?
Your return visit is managed by Michanic, not left to the mechanic to arrange, so this shouldn’t happen. If you haven’t heard from us within 3 days, WhatsApp our team with your booking number and we’ll confirm your return date immediately. If we can’t reach your mechanic, we’ll assign another one you won’t be charged twice and your job stays covered.
What happens if a mechanic identifies that other parts than those booked for initially are needed to fix the car?
It happens a fault isn’t always fully visible until the mechanic is working on the car. If extra or different parts are needed, your mechanic reports back to us and Michanic sends you a revised quote. Nothing extra is fitted and nothing extra is charged until you approve it. Once you do, we source the parts and book your return visit at a time that suits you.
What repairs can you do at my home or office?
More than most people expect. Our mechanics carry mobile workshop equipment, so we handle brake pads, brake discs and disc skimming, brake fluid flushes, batteries, shock absorbers, clutch kits, cambelt and timing belt replacements, minor and major services, computer diagnostics and heavier work too, including engine work and both manual and automatic gearbox repairs, all done where your car is parked.
If you’re not sure whether your job can be done on site, describe the problem in our AI search or send us a WhatsApp and we’ll tell you straight.
Do you supply the parts, or can I supply my own?
We normally supply the parts. In most cases we fit quality OE-equivalent aftermarket parts to keep your costs down, and genuine OE where it’s needed or where you’d prefer it the choice is yours, and your quote will show exactly what’s being fitted.
You’re welcome to supply your own parts. Please note that we can only warrant our workmanship in that case, as the parts themselves are not covered by our warranty.
Where does the mechanic work on my car is a garage needed?
No garage needed. We need roughly a parking bay and a half of space, and a flat, level surface so the car can be lifted and supported safely. A driveway, an office parking bay or a covered basement all work fine.
If you live in a complex or estate, or your car is in a secured office park, please arrange visitor access for your mechanic in advance so there’s no delay on the day.
Do I need to be home while the work is done?
No. We just need access to your car. You’re welcome to carry on working, stay inside, or leave the keys with someone you trust — a colleague, a neighbor or reception. Your mechanic will keep you updated and let you know the moment the job is done.
What happens if it rains on the day?
Our mechanics carry gazebos and can work through light rain, but in heavy rain we’d rather reschedule than rush a job or work unsafely. Either you or your mechanic can make that call, and there’s no charge for a weather reschedule we can’t control the weather, so you shouldn’t pay for it. We’ll book you into the next available slot that suits you.
What happens to my old parts and used oil?
If you’d like to keep your old parts, just say so and your mechanic will leave them with you. Used oil and oil filters are classified as hazardous waste, so we always take those away with us and dispose of them responsibly through recycling. Nothing gets left in your bin or poured down a drain.
What if the mechanic finds that different or extra parts are needed?
It happens a fault isn’t always fully visible until the mechanic is working on the car. If extra or different parts are needed, your mechanic reports back to us and Michanic sends you a revised quote. Nothing extra is fitted and nothing extra is charged until you approve it. Once you do, we source the parts and book your return visit at a time that suits you.
If you’d rather not go ahead, that’s fine the work already carried out and the time booked remain payable, and you keep the mechanic’s findings to use wherever you choose.
My mechanic couldn‘t finish the repair and I haven’t heard back about a return visit.
Your return visit is managed by Michanic, not left to the mechanic to arrange, so this shouldn’t happen. If you haven’t heard from us within 3 days, WhatsApp our team with your booking number and we’ll confirm your return date. If we can’t reach your mechanic, we’ll assign another one you won’t be charged twice and your job stays covered.