Service Plans
Car Servicing
Car Diagnostics
Auto Electricians
Brakes
Pricing
Areas We ServiceOur service team is available 6 days a week
Can I amend my booking?
Yes. Click Manage Booking in your confirmation message to change your address, contact number, date, time or add extra jobs no email needed. Within 12 hours of your appointment, changes can no longer be made online, so WhatsApp our team and we’ll sort it out for you.
Can I book a mechanic for the same day?
Yes. Book a Priority Slot for R150 and a mechanic will be at you within 2 hours of your booking, subject to availability in your area.
Can I book more than one job at the same time?
Yes. Add as many services, repairs or inspections as you need to one booking, and you can book more than one vehicle in the same visit. You’ll get a single quote covering everything.
Can I cancel my booking?
You can cancel through Manage Booking at any time. Cancellations are subject to our cancellation policy and a cancellation fee may apply. www.michanic.co.za/terms
Can I contact my mechanic after my booking has been confirmed?
Yes. Your mechanic’s details are shared with you once your booking is confirmed, and you can contact them directly for up to 2 hours after the job is completed. After that or any time you’d prefer our agents are here to help on our WhatsApp line.
Do I have to go through your website for every job I want to book?
No. Book whichever way suits you: on our website, on WhatsApp, by phone or by email.
How far in advance are you able to schedule a booking?
As far ahead as you like. Pick any date and time that works for you.
How long does it take before my booking is confirmed?
Almost immediately. Your booking is assigned to a mechanic in your area and you’ll get a confirmation on WhatsApp and by email straight away.
I don’t know what job to book?
Use our smart AI search describe what your car is doing in your own words (a noise, a warning light, a smell, a leak) and it will match you to the right service. Still not sure? Book a diagnostic inspection and the mechanic will find the fault for you.
I have not received a confirmation of my booking, has my booking been placed?
You should receive a confirmation on WhatsApp and an email titled “Booking Secured”. If the email hasn’t arrived, check your spam folder. Still nothing? WhatsApp us and we’ll confirm it for you.
Is my booking placed with a mechanic instantly upon booking through the site?
No, not instantly. Upon placing a booking it will be sent to mechanics in your area, once one of the mechanics confirms they are available for your booking will be placed and scheduled as requested. In most cases you will receive a confirmation within 24 hours, and often your booking will be confirmed within an hour of you placing it!
I started a booking, but did not pay yet, can I complete that previous booking or do I need to start again from the beginning?
No. Return to the booking page and the system will offer to continue where you left off. Click OK and you’ll be taken straight back to your last step.
What happens after a booking has been confirmed?
You’ll receive your mechanic’s details, and they’ll arrive at the address and time you booked. We’ll keep you updated along the way.
When I booked I put in the wrong address, how can I change this?
Fix it yourself in Manage Booking, up to 12 hours before your appointment. Inside 12 hours, WhatsApp us and we’ll update it.
When I booked I put in the wrong telephone number, how can I change this?
Unfortunately it is currently not possible to change this through the site, please send our booking team a message, details can be found at www.michanic.co.za/contact/.
When I booked I selected the wrong make and model, how can I change this?
No need to worry just WhatsApp us. Vehicle details can’t be changed online because they affect your quote and the parts your mechanic brings, so our team will update the booking for you.