The Basics

All payments go through our website at checkout. You can pay by card (Peach Payments), Ozow Instant EFT, RCS, or Capitec Pay. Buy-now-pay-later is also available through ZeroPay, Payflex and Happy Pay. We add new payment options regularly, so check the checkout page for the current list.

Yes. We never handle your card or banking details ourselves, payment is processed by our third-party providers (Peach Payments, Ozow, RCS, Capitec Pay, ZeroPay, Payflex and Happy Pay), each of whom maintains their own bank-level security standards.

Most refunds start with a cancellation. Cancel your booked job from your booking and our refund policy will determine what is refunded. If your refund relates to work already carried out, contact us instead — we’ll investigate with you and the mechanic and decide on a full or partial refund based on the evidence.

Once a refund is issued it takes 7 to 14 days to process. You’ll receive an email confirming the cancellation and what happens next. The exact date the money reflects depends on your bank.

A decline is usually a technical issue with the card or insufficient funds. You can either try another payment option at checkout, or select manual payment and pay by EFT through your banking app or a cash deposit, our bank details are shown at checkout. Send us the proof of payment and we’ll confirm your booking. Get in touch if you’d like help.

Every job is paid through Michanic rather than privately with the mechanic. This keeps every payment logged, transparent and refundable. You have a wide range of ways to do it: card, Instant EFT, RCS, Capitec Pay, buy-now-pay-later, or manual EFT/cash deposit into our account.

The deposit must be paid through our checkout. If you’ve paid a 50% deposit, the balance can be settled in cash directly with the mechanic on arrival. Paying through Michanic wherever possible protects you, because it gives us a logged payment we can refund if you’re unhappy with the work.